Selasa, 23 Desember 2008

SO WHAT IS YOUR HUMAN NEW?

SO WHAT IS YOUR HUMAN NEW?
by Nilnaiqbal
Publisher - http://JurnalProfesi.info


In the face of climate change today, the company needs new human-human. The man who has a mental attitude (attitude) and a new way of thinking (mindset) new.

History shows that almost every breakthrough is happening in the world always began with the ways of old, old paradigm, attitude toward change ... the new paradigm, a new attitude. Changes in how to see, how mempersepsi, and I think all issues on the company.

These changes occur if there is a change in the basic assumptions or confidence, changes in values. This is called the cultural changes. So with this new culture, behavior-born new behavior, new habits, new work and innovation. Then, finally delivered paa governance of the new company more in tune with the business environment is increasingly competitive.

One of the important changes in corporate culture that truly terinternalisasi into new behaviors and habits, must begin with changes in attitudes. Attitude is far more important than the facts. It is also far more important than in the past, from the education, rather than money, than circumstances, than failures, than success, rather than a thought, or is said or done by other people. Attitudes are also far more important than appearance, talent, or skill.

Attitude that will turn up or even destroy the company. Chuck Swindoll, in Improving your serve, said that, "life is 10 percent what happens to us, while 90 percent is how we react terhadapnya." Kitalah attitude that menentukannya. We also have to select them.

Attitude also distinguish someone who has a performance excellence with the bad performance. Attitude that is the conscious or not establish how it works and it is habit-formed kebiasaannya in the company, as well as determined by the culture and customs groups where it is located. All will be reflected in the behavior of the work and the results of their work.

But however, every person can change sikapnya definitely be better, as long as he wants to change. Attitude is just an option. We are the ones who select them. Therefore, the practice continues, and continues to maintain the attitude would want to learn and taught, insyaallah we can become better. Do not be like what is that God in QS. Al-Baqarah: 6, ".... the same for them, give you a warning or not you give a warning, they did not believe it. "

We must also understand that the company is very concerned menginternalisasikan company culture through the values that have been formulated. Values that we know very well not to head overseas, but to become part of internal our attitude, which then terproyeksi follow in our behavior and habits. If in our minds is always "live" value "to the customer" for example, it certainly appears that the attitudes are always responsive to the needs of customers want, whether they indicate, or even that they do not ungkapkan. We will try to interpret and will continue to dig, because we are so concerned with customer expectations and always put themselves up as the solution of the problems that customers face.

Similarly, if the words excellent service has been truly animate our minds, will automatically appear temperament and behavior of happy and satisfied to serve customers, even beyond their normal expectations.

I live now we want to train myself every day "practice" the values that we budayakan that. At first it needs to be aware we do. Then, if the behavior-behavior that we continue latih, every day, deliberately, sometimes successfully, but sometimes fails to continue to do so, then finally realized that the behavior becomes automatic customs us, we become a culture. This is our hope. InsyaAllah results will be extraordinary.

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